Get in touch Call or visit a branch
Even smart investors need help sometimes. We’ve built out teams with some of the most knowledgeable, passionate professionals in the industry to ensure you have someone you can turn to with your most important investing questions, 24/7.
Get in touch, the way you want.
Access support from our experienced specialists via phone, email, in-platform chat, through social media or even stopping by your local branch. So you can get the professional help you need, whichever way you choose.
Broad knowledge. Deep insights.
Our people are extensively trained on the topics that matter most to you and your portfolio. Their diverse backgrounds and concentrated specialties provide you with thoughtful, balanced, and well-informed insights when you need them. You can trust that you are working with someone who has experience in the market and is as passionate about investing as you are.
Best Online Broker for Customer Service by Investopedia
#1 Online Broker for Customer Service by StockBrokers.com
#1 Online Broker for Phone Support by StockBrokers.com
Specialists in all that we do
Whether you’re looking for a simple fix or step-by-step support, we have someone who can help.
Retirement
Our New Account Representatives are here to help you as you plan for retirement and refine your strategy. They can introduce you to solutions and resources that we offer that might be useful for you and are able to answer questions about the rollover process.Trade Desk
Our trade desk associates are extensively trained in advanced trading strategies, and many have decades of floor trading experience. They're available day and night to help you with everything from learning the ins and outs of our platforms to providing a Strategy Gut CheckSM review, which helps you better understand the potential gains or losses of a trade.In-Branch Associates
The hard questions feel even harder when you don’t know where to turn. At a TD Ameritrade branch, you can simply ask a neighbor. Stop by to talk in-person and receive a free investment consultation.Messaging Support
We’re committed to supporting you whenever and wherever you need us. That’s why our team is not only readily available to talk or text by phone, but you can also chat with us online through your go-to platforms, including Facebook Messenger and Twitter Direct Message.
We put our clients first, second and third
In every office and every branch, our people are dedicated to making sure you feel confident in the tools you use and the decisions you make. We know it makes a difference because we hear it in the stories you tell. Here are just a few from real clients, like you.
Retirement, made real
“In a nutshell, Megan changed my life. The way in which she described where we are, financially, and then articulated both the recommended plan and the steps to get there were masterful. She explains very important and complex concepts in a way that makes people feel smart."
At the trade desk after hours
"I was thoroughly impressed by the help I received in after-hours support tonight. Joseph walked me through the main display issue I have been having with my browser and also helped me with an order placement as B/A spreads were making the placement of a limit order problematic."
Compassion, just a call away
"Since my brother's death, everyone I have needed to talk to has been very caring, helpful, and patient in walking me through the process of finalizing his accounts. In this time of customer service seeming to be going downward, it was truly a joy to talk to people who sincerely wanted to help."
See what else sets us apart
Discover what smart, passionate people make possible. Learn more about our best-in-class tools, award-winning education* and powerful third-party research, all offered for $0.00 commission on online stock, ETF and option trades.**
**Applies to U.S. exchange-listed stocks, ETFs, and options. A $0.65 per contract fee applies for options trades, with no exercise or assignment fees.
If you need us, we're here.
Contact us anytime and experience our unparalleled customer service for yourself.
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